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Accessibility Information
Copyright Information
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Search Tips

What is Searched?

If you are having problems finding the information you need the following tips and hints may help.

The search looks at the organisation title, the information section, the subject group and the local district in which organisation is based.
If the keyword you choose is included in any of these areas, the entry will be included in your results list.
The search does not search contact details information.

Why Were There No Results for My Search?

The search only finds exact matches for the words you include in the search box. Searches for garden will not find gardening. These words must be included in the information details, geographical area or subject sections. Check your spelling or try an alternative word to see if this improves the results.

The search will look for all the words you have used to be present in the entry. You may have used too many keywords - try taking a word out or try reducing the number of keyword used and you may be more successful.

Why Did I Get a Long List of Results?

You may have used too few keywords - try adding an extra word to make the search more accurate.

Some of the Results Listed had Nothing to do with the Topic I was Searching For?

You may have searched using a word, which features heavily in the information section of a large number of records. To avoid this, use the A-Z subject list.

You may also have used the name of a district in your search (eg Sedgefield). Try to include more words to make the search more specific.

Need further help?

If you are still unable to locate the information you are seeking please contact us and we will be happy to help wherever possible.

Accessibility Information

This website has been designed to be viewed with a preferred screen resolution of 1024 x 768, but can also be viewed using a variety of other settings such as 800 x 600 or 640 x 480. The site is intended to function correctly when viewed with a variety of the latest browsers (versions 5.0 and above), however, we also endeavour to support version 4.0 browsers as far as possible.

To assist with accessibility issues it is possible to change how this site looks using your browser settings. You can amend the font, text size, link colours and background colour according to suit your own personal preferences using your browsers 'Preferences', 'Options' or 'Tools' menu.

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Copyright Information

This website contains content (text and images) which is copyright protected by Durham County Council, all rights are reserved. Please note that it is unlawful to duplicate or distribute any element of this site, except as detailed below:

1. You may use the content contained in this website for reproduction in connection with presentations, reports, printed material, and other similar uses which are publicly distributed or displayed free of charge, including advertisements, posters, catalogues, brochures, leaflets. You may also publicly display or demonstrate the website in unaltered form on a computer.

2. You may not resell, sub-license or distribute any of the content in any form. Neither may you include the content in any materials that are offered for sale, except in the case of advertisements with publications for which a cover price is payable.

3. You may not modify, distort, mutilate or alter the content. Nor may you use it in any manner which could be interpreted as suggesting the endorsement or association of any product or service in connection with pornographic, illegal or immoral materials or purposes.

Please credit any content used from this site describing the associated copyright holder. Should you require further copyright information on a particular aspect of this site please contact us for further details.

Copyright of Maps

Please note that maps which are part of the DCC Geographic Information System (GIS) have been reproduced from Ordnance Survey material with the permission of Ordnance Survey on behalf of the Controller of Her Majesty's Stationery Office © Crown Copyright. Unauthorised reproduction infringes Crown Copyright and may lead to prosecution or civil proceedings. Durham County Council 100019779 2004. The maps held within are intended for identification purposes only and must not be used for scaling or formal documentation.

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How we use Cookies

We do not use cookies on this website for the collection of personal data, however temporary cookies are used by the website statistics package to log you into the system. If you have any queries about this please contact us for help and advice.

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External Links

When following any external links, you will no longer be "logged in" to Community Information Online. Please be aware that you will lose any previous search information.

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Downloading Resources

This website contains attachments which are saved as Adobe Acrobat PDFs (Portable Document Format) allowing you to easily view and print additional information. However, you will require a Adobe Acrobat Reader 'plug-in' to allow you to view the attachments. You will need Adobe Acrobat Reader to view this information.

Once you have 'Adobe Acrobat Reader' you will be able to access the PDF attachments quickly and easily by simply clicking on the PDF icons. Each PDF attachments is accompanied by information about the 'File Size' (in Kilobytes - kb) and details of the 'No. of Pages' included in the attachment. Note that an attachment with a large file size may take longer to download if you are using a standard internet connection/modem.

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